Terms and Conditions

Last Updated: February 21, 2025

Welcome to Sparkle and Spruce Creations! By accessing and using our website, you agree to comply with the following terms and conditions. Please read them carefully before making a purchase.

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1. General

• These Terms and Conditions govern your use of Sparkle and Spruce Creations ("we," "our," "us") and all purchases made through our website.

• We reserve the right to update, change, or replace any part of these Terms and Conditions at our discretion without prior notice.

2. Products & Availability

• We strive to ensure that product descriptions, images, and prices are accurate. However, we do not guarantee that product descriptions or other content on our site are error-free.

• Product availability is subject to change without notice. We reserve the right to discontinue any product at any time.

3. Orders & Payments

• By placing an order, you agree to provide current, complete, and accurate information for all purchases.

• We accept various payment methods as displayed at checkout. Payment must be received before order processing begins.

• We reserve the right to refuse or cancel any order for any reason, including pricing errors, suspected fraud, or policy violations.

4. Pricing & Promotions

• Prices are listed in U.S. Dollars and are subject to change without notice.

• Discounts and promotions may be available for a limited time and are subject to specific terms and conditions.

5. Shipping & Delivery

• We aim to process and ship orders promptly. Estimated delivery times are for reference only and are not guaranteed.

• Shipping costs and options are displayed at checkout. Customers are responsible for any customs duties, taxes, or additional fees for international orders.

• We are not liable for delays caused by third-party carriers or unforeseen circumstances.

6. Returns & Refunds

• We accept returns for eligible products within 45 days of delivery. Items must be unused, in original packaging, and accompanied by proof of purchase.

• Refunds are processed upon receipt and inspection of returned items. Shipping costs are non-refundable unless the return is due to our error.

• Personalized or custom-made items are not eligible for return unless defective or damaged.

7. Intellectual Property

• All content on our website, including images, logos, product descriptions, and designs, is our property or used with permission. Unauthorized use is strictly prohibited.

8. Limitation of Liability

• We are not responsible for indirect, incidental, or consequential damages resulting from the use of our website or products.

• Our liability is limited to the amount paid for the specific product in question.

9. Privacy Policy

• We respect your privacy and are committed to protecting your personal information. Please review our Privacy Policy for details on how we collect and use data.

10. Contact Information

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For any questions regarding these Terms and Conditions, please contact us at sparkleandsprucecreations@gmail.com.

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By using our website and making a purchase, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.